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privacy policy

Klue LLC (“Klue”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, services, or engage with us online.

1.Information We Collect

We collect personal and non-personal information in the following ways:

Information You Provide

  • Name, email address, phone number, company details
  • Billing and payment information
  • Any information you submit via forms, subscriptions, or communications

Information We Collect Automatically

Through the use of cookies, pixels, and similar tracking technologies, we may automatically collect:

  • IP address and approximate geolocation
  • Browser type and device information
  • Referring website and pages visited
  • Time spent on our website and interaction metrics

Information from Third Parties

We may collect information from marketing platforms, analytics providers, and advertising networks to enhance our services and targeting accuracy.

2. Use of Tracking Technologies

Klue uses cookies, tracking pixels, tags, and local storage to:

  • Monitor website usage and performance
  • Deliver personalized content and advertising
  • Understand user behavior and improve user experience
  • Enable marketing analytics and attribution tracking

You may disable cookies through your browser settings. However, this may affect the functionality of our services.

3.Legal Basis for Processing

Where applicable under law (e.g., GDPR), our processing of personal data is based on:

  • Your explicit consent (e.g., for marketing and tracking)
  • The necessity to perform a contract (e.g., service delivery)
  • Our legitimate interests (e.g., business analytics, fraud prevention)
  • Legal obligations

4. How We Use Your Information

We use your information to:

  • Provide and operate our services
  • Respond to inquiries and provide customer support
  • Process payments and transactions
  • Send newsletters and promotional material (with your consent)
  • Analyze usage and optimize performance
  • Enforce our legal agreements and comply with the law

5. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., hosting, analytics, payment processors)
  • Marketing and advertising partners (with consent)
  • Affiliates, subsidiaries, or corporate partners
  • Law enforcement or regulatory bodies when required by law

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us at: hello@daklue.com

8. Consent Management

When you first visit our website, you will be prompted to accept or reject the use of cookies and tracking technologies. Your preferences are stored and can be modified at any time via the cookie settings available on our site.

We obtain explicit consent for:

  • Marketing communications
  • Behavioral tracking
  • Personalization and re-marketing

9. Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular audits.

10. International Data Transfers

If you are located outside the United States, be aware that your data may be transferred to, stored, or processed in the U.S. or other jurisdictions where data protection laws may differ from your own.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or through our website. Continued use of our services constitutes acceptance of the revised policy.

We may update this Privacy Policy from time to time at our discretion. We reserve the right to make changes without prior notice, and any updates will be effective immediately upon posting to this page. However, where required by applicable law, we will provide notice of material changes and, if necessary, obtain your consent.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.